The account number of your eligible account or debit/ATM card.
The PIN for that account or debit/ATM card.
Your Social Security number, tax ID number, or if you don’t have either, your date of birth.
Reminder: When you create your password, make sure it’s unique.
If you forget your security question, login ID or password:
Select Help? on the mobile app’s home screen, or go to tcfbank.com and within the top Log in box, select Forgot ID and follow the prompts. Once you fill in the required information, you can reset your login ID, security question and password.
If you didn’t enroll from the mobile app, now’s the time to download it so you can bank anytime. Go to the app store on your mobile device, search for the TCF® mobile app, download the app and follow the prompts.
Tip: If you have a TCF Free Checking® account, there’s a fee to have paper statements mailed to you—but online statements are free.
To receive online statements, log in to digital banking:
To view your online statements:
Log in using your fingerprint instead of having to enter a login ID and password.
The first time you download the mobile app, you’ll be prompted to set up fingerprint ID (or facial recognition if that’s the biometric identity option on your device). If you skip setup at that time and want to enable it later, log into the mobile app and tap on the upper left dropdown menu.
You can only set up fingerprint ID from the mobile app on your mobile device. It’s not available on computer or from a web browser.
After you have set up bill pay, you can pay bills easily. Just click on pay a bill/transfer money and follow the prompts to quickly make a payment to a recipient you’ve already set up.
Use the pay and transfer tool to move money easily between your eligible accounts. Recurring transfers make it easy to set and track (transferring $1 each day from your checking account to your savings account would save you $365 a year).
Open the app and before logging in, select quick glance on the lower right. You’ll see your account balance and 10 most recent transactions, fast.
Periodic account balance: Tells you what your balance is when you want, whether that’s every day, once a week, every month or a different timing.
Daily balance threshold alert: Sends you a daily alert when your account balance is below or above a certain amount set by you.
Transaction alert: Tells you when a payment is made to a certain company. You can set it up so you know when your rent, mortgage, car or other important payment goes through.
Please note: Alerts can help notify you about certain account activity. However, balance alerts are not delivered in real time, so you won’t get immediately notified about account activity. Alerts are meant to be a helpful guide, but should not be solely relied upon for your balance information.
See more instructions on setting up bank alerts.