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If you would like to contact us regarding your loan experience, please email us at TCFloanservicing@tcfbank.com, call us at 1-800-823-5363 TTY: 763-559-0294, or write to:
TCF National Bank
Attn: Consumer Lending Servicing, PCC-2E-P
1405 Xenium Lane North
Plymouth, MN 55441
Notices of Error/Requests for Information
Federal Law allows you to make, and requires TCF National Bank to respond to, certain written requests for information or assertions of error related to the servicing of a mortgage loan, which may be referred to as “Requests for Information”, “Notices of Error” or “Qualified Written Requests”. TCF National Bank has established the following address for receiving Requests for Information, Notices of Error, and Qualified Written Requests:
TCF National Bank, 1405 Xenium Lane N, PCC-2E-P, Plymouth MN 55441
You must use the established address to assert errors and request information. TCF will be unable to assist you with Notices of Error, Requests for Information and Qualified Written Requests that are sent to TCF addresses other than the established address. Your letter must include your name and your account number, and must state the specific servicing error you believe has occurred or the servicing information you are requesting. Do not submit inquiries written on a payment coupon or mortgage billing statement. Do not submit payments to this address.
The TCF CommandLine Card is not available in Connecticut, Nebraska and New York.