Yes. You can download the app and follow the prompts to enroll. You'll need to have your account number or debit/ATM card number, PIN and Social Security number to enroll.
Yes, if you’ve enrolled in online statements you can view them using the mobile app.
To view your online statements, go to accounts, click on the account name and then select online statements. You can view up to 3 years of past statements.
If you haven’t enrolled in online statements but would like to, go to accounts, select the account name, and then click the button enroll in online statements. Click on get enrollment code and a PDF will download. Open the PDF to view the code, then enter it into the enter code box and hit next. You should get a notification verifying that you successfully enrolled in online statements.
To un-enroll from online statements, go to settings, select the accounts tab and from the pull-down menu change electronic to paper and hit save. You may be charged a fee for paper statements.
Fingerprint ID lets you log into the mobile app on a fingerprint-enabled device using a thumb or fingerprint.
Once you enable fingerprint ID, any fingerprint saved on your device will be able to access your mobile app and account information.
You’ll be prompted to set up fingerprint ID after you first download the mobile app, during setup. If you skip fingerprint ID at that time and want to set it up later, log into the mobile app and tap on the upper left dropdown menu. Select settings, click on mobile and select your current device. Select enable fingerprint authentication and confirm.
You can only set up fingerprint ID when you’re using the mobile app on your mobile device. If you’re using an internet browser, it won’t be available.
When you set up alerts, choose whether you want them delivered to your digital banking inbox or to your email address.
We plan to make push notifications available in the future. Until then, if your mobile provider allows it, use your mobile phone number as an email address (i.e. firstname.lastname@example.org), enter it as an email address within your digital banking profile and select it as your delivery preference. Your mobile phone provider will convert the email to a text message.
To set up alerts, go to settings and click on the alerts tab. Set up alerts using the dropdown menus. For example, if you want an alert sent to you when your checking account is below a certain amount, you would select the button add custom alerts and select account balance threshold alert. Select the account name, select less than, enter the desired dollar amount and choose how you want to receive the alert – to your digital banking inbox or to your primary email account. Hit save.