If you have multiple accounts, you should enroll in each one separately. For example, you may enroll in digital banking using the account information for your personal checking account, and then you’ll need to enroll again using the information for your small business account.
Certain accounts are not eligible for digital banking, such as commercial accounts.
You may have accidentally hidden an account from view. Go to settings, click on the accounts tab and view the account visibility section to see if you have any hidden accounts. If you need further help, please call 1-800-823-2265 (TTY 1-800-343-6145).
Log in to digital banking. Go to accounts, select the account name and choose enroll in online statements. Download the PDF and enter the code provided in the field. Check the box “Check here to enroll all eligible accounts in online statements” if desired. Select save.
You will need a PDF reader to view online statements.
You can remove accounts from your planning and budgeting tools, remove them from the dashboard and quick glance, or remove them entirely from digital banking.
To exclude an account from your planning tools, including from your budget, goals, and current monthly status totals, go to accounts, select the account name, select the button exclude from planning and then submit.
To undo this or include an account in your planning tools, go to accounts, select the name of the account you want to include and click on the button include account and then submit.
To exclude an account from quick glance and the dashboard, go to settings, select the accounts tab and scroll down to the dashboard/quick glance visibility section. Click on the red button remove from view or, to show it again, click on show.
To completely hide an account from digital banking, go to accounts, select the account name you wish to omit from digital banking entirely and click on the button hide from view and then submit. You can’t undo this change within digital banking; you will need to call us at 1-800-823-2265 (TTY 1-800-343-6145).
An account used for recurring bill payments or scheduled transfers can’t be omitted from digital banking.
You can choose to have an account be visible on the dashboard and in quick glance, or removed from both. To exclude an account from quick glance and the dashboard, go to settings, select the accounts tab and scroll down to the dashboard/quick glance visibility section. Click on the red button remove from view or, to show it again, click on show.
In digital banking go to accounts, select the account name, select online statements and choose the month you’d like to view.