Identity theft occurs when someone steals your identity to commit fraud. Stealing your identity could mean using personal information without your permission, such as: your name, Social Security number and credit card number. Identity thieves may rent apartments, get credit cards, withdraw funds from accounts or create new accounts in your name. You may not find out about the theft until you review your account or loan statements or credit report and notice accounts you didn’t open or charges you didn’t make. You also might learn about identity theft if you’re contacted by a debt collector.
Please verify that your contact information with us is current so we can reach you if needed.
When you use a chip-enabled terminal, the chip embedded in your card generates a unique code for your transaction that can’t be used again. This provides better protection of your account and personal information.
Consumers are not held responsible for fraudulent charges made from your account. Consumers must notify us within 60 days after we send you a statement on which the unauthorized use first appears. Certain conditions and limitations may apply.
There are a number of activities you should take to help prevent identity theft. Be assured that we’re monitoring your account and taking steps as well. Together we can work to protect your personal information.