Use the tips below as guidelines for keeping your banking activity safe.
Online Banking Safety
Don't leave your computer unattended after you've signed in to online banking at TCF.
Always exit your online banking session when you've completed your transactions
Keep your online banking password private. Never give your online banking password to others or allow others to access your online banking records.
If you access your account information from any computer other than your own (such as your computer at work) be sure the system is private (not shared).
Telephone Banking Safety
TCF Bank employees will never ask you to tell them your secret code or online banking password over the telephone. If someone calls you claiming to be a TCF Bank representative and asks for your secret code, don't give it out. Ask them for identification and call TCF immediately to report the incident.
TCF Check Card Safety
As soon as you get your new card, call TCF Bank to activate it, and sign the back of the card.
Review your monthly statement or your account activity online to confirm all transactions are yours. Report any errors or unknown charges immediately.
After you've handed your card to a merchant for a purchase, make sure that the card is actually yours when it's given back (and not the card of someone else). Keep your charge slip and destroy any carbons.
If you lose your card, report it to TCF Bank immediately.